Shipping Policy
Shipping Policy:
We offer shipping to the United States and select international destinations. Shipping rates and delivery times vary depending on the destination and shipping method selected at checkout.
Orders are typically processed and shipped within 1-7 business days. Once your order has been shipped, you will receive a shipping confirmation email with tracking information. Please note that we do not ship on weekends or holidays.
Shipping Rates:
Shipping rates are calculated based on the weight and dimensions of the items in your order, as well as the shipping destination and shipping method selected at checkout. To determine the shipping cost for your order, simply add the items to your cart and enter your shipping address at checkout.
Delivery Times:
Delivery times vary depending on the destination and shipping method selected at checkout. We offer several shipping options, including Standard shipping and Rush shipping. Please note that delivery times are estimates and not guaranteed.
For US customers, we will use logistics providers such as DHL/FEDEX/CNE/UPS to deliver your goods. The exact shipping time depends on the shipping method you choose during order checkout.
To help you shop better, the following are the shipping times for orders from US customers:
- Standard shipping: 7-15 calendar days
- Rush Shipping: 3-7 calendar days
To help you shop better, here are the delivery times for orders from non-US customers:
- Standard shipping: 9-17 calendar days
- Rush Shipping: 5-10 calendar days
If you have special requirements for shipping time, please contact our customer service department at contact@partyree.com, we will give priority to matching the most suitable cargo service according to your requirements to help you shop better.
To track your order:
After your order is shipped, you will receive an email from us, which will inform you of the logistics tracking number and the carrier's online query link. If you do not receive this email please contact us at contact@partyree.com.
At the same time, you can also check your order logistics information on our track my order page.
https://www.partyree.com/pages/track-my-order
International (outside the US) Shipping Notice:
We currently offer international shipping to select destinations. Please note that international orders may be subject to customs fees, import duties, taxes, and other charges, which are the responsibility of the customer. We are not responsible for any delays or additional due red fees to custom processing.
Lost or Stolen Packages:
We are not responsible for lost or stolen packages. If your package is lost or stolen, please contact the carrier to file a claim. If you need assistance filing a claim, please contact our customer service team at contact@partyree.com.
If you have any questions or concerns about our shipping policy, please contact our customer service team at contact@partyree.com.